Holiday Inn Resort Orlando Suites - Waterpark, An Ihg Hotel Lake Buena Vista, Lake Buena Vista - Reviews, Rooms Options & Prices 2025

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About the Resort

14500 Continental Gateway, Lake Buena Vista, Florida, United States of America, 32821

Holiday Inn Resort Orlando Suites - Waterpark is a Walt Disney World Good Neighbor® Hotel, ideally situated just one mile from Walt Disney World Resort. This all-suite resort offers a diverse selection of accommodations for families, ranging from one to three-bedroom suites. The property features a Lagoon Pool and Waterpark, among various leisure activities, making it a compelling choice for family getaways in Central Florida.

Location

Located in Lake Buena Vista, the resort is mere minutes from popular attractions like Universal Orlando Resort and SeaWorld Orlando. The property offers complimentary shuttle service to and from Walt Disney World Resort, making it convenient for guests to explore the parks. Its proximity to International Drive provides easy access to numerous dining and shopping experiences.

Rooms

The resort offers 777 spacious one-, two-, and three-bedroom suites, designed for families to relax and enjoy their stay. Each suite is equipped with kitchenettes, premium toiletries, and mini-refrigerators. Families traveling with kids will appreciate the separate sleeping areas, providing privacy and comfort.

Eat & Drink

Dining options include Lakeside Cafe for breakfast and casual meals, Burger Theory for burgers and sandwiches, and Antonio's Pizzeria for freshly made pizzas. Guests can enjoy family-friendly menus across various restaurants, ensuring meals cater to all tastes and preferences. Poolside dining is also available for convenience during fun-filled days.

Leisure & Business

The resort features a Lagoon Pool and Waterpark with water slides, a 9-hole mini golf course, an arcade, and outdoor basketball courts, ensuring endless fun for families. A fitness center is also available for guests who wish to maintain their exercise routines during their stay. Evening entertainment includes family movie nights and trivia games, adding to the vibrant atmosphere of the resort.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Standard Room

Max:

4 persons

42 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Family Two-Bedroom King Suite

Max:

6 persons

42 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Family Suite

Max:

6 persons

42 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Lake Buena Vista 1.4 mi

Airports

Orlando International (MCO) 17.6 mi

Orlando Executive (ORL) 21.3 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Wi-Fi

Parking

USD 17 per day

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Water sports
Pool tables
Table tennis
Mini golf

Guest Parking

Cookware/ Kitchen utensils

Services

Laundry
Stores/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables

Business

Business center
Meeting/ Banquet facilities

Children

Board games
Water slides
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Sun terrace
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

14500 Continental Gateway, Lake Buena Vista, Florida, United States of America, 32821

Map view

street view

14500 Continental Gateway, Lake Buena Vista, Florida, United States of America, 32821

City landmarks

Mall

Disney Springs

3.9 mi

Amusement Park

Disney's Typhoon Lagoon Water Park

1.3 mi

Amusement Park

Walt Disney World Resort

3.4 mi

Amusement Park

Epcot

2.7 mi

Golf Course

Hawks Landing Golf Club

2600 ft

2850 Florida Plaza Blvd

Local amusement parks

1.9 mi

5770 W Irlo Bronson Memorial Hwy

Old Town

1.8 mi

Convention Center

Gaylord Palms Resort & Convention Center

1.4 mi

Mall

Lake Buena Vista Factory Stores

1.4 mi

351 South Studio Drive Streets of America

Disney's Hollywood Studios

3.0 mi

1486 E Buena Vista Dr

NBA Experience

1.2 mi

Mall

Marketplace

1.0 mi

1501 E Buena Vista Dr Disney Springs

Characters in Flight

1.1 mi

1486 E Buena Vista Dr Disney Springs

Aerophile—The World Leader in Balloon Flight

1.1 mi

Golf Course

Waldorf Astoria Golf Club

1.5 mi

Typhoon Lagoon

Castaway Creek

1.3 mi

Amusement & Theme Parks

Fun Spot America Kissimmee

1.9 mi

1500 E Buena Vista Dr

AMC Downtown Disney 24

1.1 mi

Splitsville Luxury Lanes & Dinner Lounge

5100 ft

Events

Waterside Stage

1.1 mi

Typhoon Lagoon

1.1 mi

Marketplace Stage

1.1 mi

1145 East Buena Vista Drive

Crush 'n' Gusher

1.3 mi

Sunshine Highline Stage

1.1 mi

Patio Stage

1.1 mi

Golf Course

Falcon's Fire Golf Course

3.2 mi

Walt Disney World Resort

World of Disney

3.7 mi

Events

House of Blues Orlando

4.2 mi

Downtown Disney

3.9 mi

The Landing at Disney Springs

3.9 mi

Nearby

Golf Course

Hawks Landing Golf Club

2600 ft

Restaurants

Siro Urban Italian Kitchen

4200 ft

8701 World Center Dr Orlando World Center Marriott

Starbucks

4200 ft

8701 World Center Dr

Mikado Japanese Steakhouse at Orlando World Center Marriott Resort

4900 ft

8701 World Center Dr

High Velocity at Orlando World Center Marriott

4200 ft

8701 World Center Dr

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the resort and would come back

Spacious family suites

Fun waterpark

Slow service

Inconsistent housekeeping

8.2/10

Great

Rooms

6.8

Location

8.1

Service

5.4

Dining

5.4

3.5/5 based on 2046 reviews

#247 of 384 hotels in Orlando based on Tripadvisor

Georgia

United Kingdom, January 2025

7.4/10

Our stay at the resort was overall enjoyable, especially for families. The room was spacious and comfortable, perfect for accommodating our group. The waterpark and pool facilities provided a ton of fun for the kids, but we did have some issues with the service after attempting to extend our stay, which left a sour note.

Rooms

7.0

The room was spacious and clean, providing enough space for our family. There were a few minor issues, such as some lights not working and maintenance concerns that needed attention.

Service

5.0

While most of the staff were friendly, our interaction with the front desk after trying to extend our stay was frustrating and felt unprofessional, which detracted from our experience.

Location

9.0

The resort is conveniently located near entertainment and dining options, making it easy to enjoy local attractions without long travel times.

Dining

7.0

Dining options were decent, with a variety of choices available, though some meals became repetitive over the days.

Facilities

9.0

The facilities, especially the waterpark, were fantastic and provided ample entertainment for the kids.

Donald

United States of America, December 2024

7.8/10

We had a lovely time at the hotel, especially enjoying the spacious family suites, which really allowed us to spread out and feel comfortable. The pool area, complete with slides, was a big hit with the kids, but breakfast and dinner dining options left something to be desired. While the location is fantastic with easy access to the Disney parks, some meal quality issues detracted from an otherwise fun experience.

Rooms

9.0

The family suites were spacious and immaculate, providing us plenty of living space during our stay.

Service

8.0

The staff was very professional and attentive, doing their best to address any issues we encountered.

Location

10.0

The hotel's proximity to the Disney parks made it incredibly convenient for our family outings.

Dining

5.0

While breakfast was excellent with many options, the quality of the dinner buffet was disappointing, with many main course items being tough or dry.

Facilities

7.0

The pool facilities, including the kids' water park, were enjoyable, though some maintenance issues were present during our stay.

Clare

United Kingdom, December 2024

6.4/10

Rooms

Service

Location

Dining

Facilities

Victor

United Kingdom, December 2024

6.2/10

My family had a mixed experience at this hotel. While we loved the spacious rooms and the fun waterpark, the isolated location meant we had to rely heavily on taxis for food and activities. The major downside was the aggressive sales pitch for a timeshare presentation right after check-in, which wasted our time and created unnecessary stress. If you’re looking for convenience and are okay with some noise, this hotel can be a good option, but just be prepared for the location and the selling tactics.

Rooms

8.0

The rooms were spacious and comfortable, which made them perfect for my family.

Service

5.0

The service was disorganized, especially during check-in, which led to quite a bit of frustration.

Location

5.0

The hotel is located far from shops and restaurants, which forced us to take expensive taxis frequently.

Dining

5.0

Dining options on-site were overpriced, and we ended up going to Walmart to stock up on snacks.

Facilities

9.0

The waterpark was a highlight for the kids, offering a fun way to spend time together.

Ronald

United States of America, November 2024

6.0/10

Rooms

Service

Location

Dining

Facilities

Jade

United Kingdom, October 2024

7.2/10

Overall, the hotel offers a spacious environment perfect for families with kids, thanks to the fun waterpark and variety of onsite activities. The staff was friendly and accommodating, providing assistance when needed. However, service can be slow at times, and certain amenities like housekeeping weren't as reliable as expected, which could be frustrating during a busy stay.

Rooms

7.0

The rooms were spacious and kid-friendly, featuring fun bunk beds and their own TVs. However, there were issues with maintenance and some needed patch work.

Service

5.0

Although the front desk staff was friendly, the overall service fell short, particularly when it came to receiving requested items and room cleaning.

Location

9.0

The hotel's proximity to Disney parks is a major plus, making it convenient for families looking to enjoy the attractions.

Dining

6.0

Dining options were decent, but nothing truly standout; it could definitely benefit from more variety and flexibility.

Facilities

8.0

The waterpark and pool areas were a highlight, providing loads of fun for the kids and a great family-friendly atmosphere.

Spacious family suites

Slow service

Susan

United Kingdom, October 2024

7.0/10

We had a decent stay overall, enjoying the spacious rooms and fun waterpark, although we encountered several maintenance issues and felt the dining options could be improved. The location is fantastic for visits to Disney parks, but the service could be more consistent, particularly during busy hours.

Rooms

7.0

The rooms were spacious but had some maintenance issues, like non-functioning lights and a ceiling fan that didn't work. Overall, they were fairly comfortable.

Service

6.0

The service was friendly, but there were times when the front desk seemed overwhelmed and slow, especially during peak times.

Location

9.0

The location is great, very close to Disney parks, making it convenient for family trips without long travel times.

Dining

6.0

The dining options were decent, but prices were on the higher side and the selection was somewhat limited, which was a bit disappointing.

Facilities

7.0

The facilities, especially the waterpark and pool area, were enjoyable, but some areas looked in need of refurbishment.

Spacious rooms

Maintenance issues

Matthew

United States of America, September 2024

5.8/10

Our stay at the hotel was a mixed bag. The room itself was smaller than we expected and had some age to it, but the amenities, especially the waterpark, are a huge draw for families. However, we faced issues like outdated facilities and lack of housekeeping that made it less enjoyable. Parking and hidden fees were also a disappointment, making us feel like we weren't getting the value we were hoping for.

Rooms

5.0

The rooms were smaller than they appeared in photos and felt quite outdated, with a smoky smell that affected my child's allergies.

Service

6.0

While the team was polite, I struggled to get timely assistance, especially with issues related to room service.

Location

7.0

The hotel is conveniently located near Disney, but the surrounding areas could use more cleaning and upkeep.

Dining

5.0

Dining felt overpriced for the quality, and although kids eat free, dinner for adults was still a bit too much for what you get.

Facilities

6.0

The waterpark was fun for kids, but overall, the facilities showed signs of neglect and could use repairs.

Timothy

United States of America, August 2024

6.2/10

Our stay at the Holiday Inn Resort in Orlando was a mix of highs and lows. The rooms were spacious and suitable for families, but the cleanliness and condition of the bathrooms left a lot to be desired. While the waterpark and games kept the kids entertained, there were frustrations with the service and some noise from other guests. Overall, it offers great fun for children, but you might want to consider other options if you're looking for a relaxing trip.

Rooms

6.0

The rooms were spacious and fresh, but the bathrooms were dirty and in desperate need of upkeep.

Service

5.0

The service was hit or miss; while some staff were helpful, the check-in process was chaotic and frustrating.

Location

9.0

The resort is conveniently located near Disney parks, making it easy to get there without a long drive.

Dining

5.0

The food options were varied, but the quality of the complimentary pizza we received was poor; I'd suggest exploring outside dining options.

Facilities

7.0

The waterpark and arcade were fantastic for kids, but the overall maintenance of the facility could be improved.

Joe

United States of America, August 2024

5.0/10

I had a pretty disappointing experience at this hotel during our family trip. While the pool area looked fun and my kids tried to enjoy it, the overall condition of the place was quite run down. Our room had significant issues, and the lack of response from management after numerous inconveniences left us frustrated. The close proximity to parks is great, but I would not recommend staying here unless there are serious improvements.

Rooms

5.0

The room was very outdated and not like the pictures on the website. We had to switch rooms due to a non-functioning shower, which was a hassle.

Service

5.0

The management didn't seem responsive or apologetic for our troubles, which added to our dissatisfaction during the stay.

Location

8.0

The location was suitable, close to everything we wanted to visit, but it's not enough to make up for the negatives of the stay.

Dining

5.0

Dining options were basic, and we didn't feel they matched what we expected based on our booking.